Terms & Conditions

These Terms and Conditions ("Terms") govern your use of services provided by Lift & Go Moving Co ("we," "our," or "us"). By booking our moving services or using our website, you ("you" or "customer") agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services or website.

1. Services Provided

Lift & Go Moving Co provides residential and commercial moving services, including but not limited to:

• Packing and unpacking services

• Loading and unloading of moving trucks

• Transportation of goods

• Temporary storage solutions (if applicable)

Our services are subject to availability, and we reserve the right to refuse service based on logistical constraints, legal requirements, or other factors.

2. Booking and Payment

• Booking: To book our services, you must provide accurate and complete information regarding the move, including the date, address, and the scope of services requested.

• Payment: Payment for services must be made according to the terms agreed upon at the time of booking. Payments are typically processed via [Insert Payment Methods]. Full payment must be made before the completion of the moving services unless otherwise agreed upon.

• Deposits: A non-refundable deposit may be required to confirm the booking, and the deposit amount will be deducted from the total cost of services.

3. Customer Responsibilities

As a customer, you are responsible for the following:

• Accurate Information: Providing accurate details regarding the items to be moved, including the size, weight, and condition of items.

• Preparation: Ensuring that all items are packed securely and appropriately for transport. We are not responsible for damage to items that were improperly packed or prepared.

• Access and Entry: Ensuring that there is clear and safe access to all locations involved in the move (e.g., buildings, apartments, etc.). This includes providing any necessary access codes or parking permits.

• Permits and Insurance: Obtaining any required permits or permissions for parking or moving in certain areas (e.g., city permits for street parking or elevator reservations).

4. Our Responsibilities

We are committed to providing professional, reliable moving services. Our responsibilities include:

• Handling Items with Care: We will make reasonable efforts to handle your belongings with care during the move, including wrapping and protecting fragile items.

• Timely Service: We will make reasonable efforts to arrive on time and complete the services within the agreed time frame. However, delays may occur due to circumstances beyond our control, such as traffic, weather, or mechanical issues.

5. Liability and Insurance

• Liability for Damages: While we take all reasonable precautions to avoid damage to your belongings, we are not responsible for damages to goods not properly packed, or damage resulting from the natural wear and tear of items during transit.

• Insurance: We offer basic liability coverage for items in transit. Additional insurance may be available for purchase, and we recommend that you inquire about additional coverage if needed.

6. Cancellations and Rescheduling

• Cancellations: If you need to cancel your booking, you must notify us at least [Insert Cancellation Period] prior to the scheduled moving date. Failure to do so may result in a cancellation fee.

• Rescheduling: If you need to reschedule your move, please notify us as soon as possible. Rescheduling is subject to availability, and additional charges may apply.

• No Show/Failure to Provide Access: If you fail to provide access to the moving location or the services are canceled on the day of the move, a fee may be charged.

7. Indemnification

You agree to indemnify and hold Lift & Go Moving Co, its employees, agents, and contractors harmless from any claims, damages, or liabilities arising out of your actions, negligence, or failure to fulfill your responsibilities under these Terms.

8. Force Majeure

We will not be held liable for any delays or failures to perform services caused by events beyond our control, including but not limited to natural disasters, strikes, transportation issues, or government actions.

9. Prohibited Items

We reserve the right to refuse the transportation of certain items, including but not limited to:

• Hazardous materials

• Illegal items

• Perishable goods

• Firearms or explosives

If any prohibited items are found during the move, we may refuse to transport them and are not responsible for their removal.

10. Termination of Service

We reserve the right to terminate services if, in our sole discretion, we determine that the moving conditions are unsafe, unreasonable, or in violation of these Terms.

11. Amendments to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website with an updated "Effective Date." We encourage you to review these Terms periodically to stay informed about how your rights are protected.

12. Governing Law

These Terms will be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

13. Dispute Resolution

In the event of a dispute, you agree to attempt to resolve the issue through negotiation or mediation. If the dispute cannot be resolved amicably, it may be submitted to binding arbitration in [Insert Jurisdiction].

14. Contact Information

If you have any questions about these Terms and Conditions or our services, please contact us: